Administrative Accountability Printer Friendly

The NCPPO and HealthLink network program supports your health plan’s benefit administration through maximum use of technology throughout our organization. We offer fast, efficient electronic claim repricing, eligibility management, a state-of-the-art customer service response system, a provider portal and a fully interactive website.

Account Management Services
NCPPO and HealthLink account managers serve as liaison between NCPPO and HealthLink and contracted clients. They are responsible for the timely resolution of day-to-day service issues. Account managers also make on-site service visits and compile present management reports.

Management Reporting
Timely reporting tracks membership, health care services, claims accuracy, payments and utilization.



Accountability - Measuring Quality
Streamlined Processes = Higher Efficiency, Faster Turnaround and Improved Accuracy