Published monthly,
eHouseCall
features health and wellness topics for the whole family along with advice from NCPPO/HealthLink’s Chief Medical Officer, Robert Sorrenti, MD.
The NCPPO and HealthLink network program is committed to answering your questions as efficiently and accurately as possible. The following guidelines will help you receive the best possible service.
For general information about NCPPO and HealthLink:
Customer Call Center
Hours: 8:30 a.m. to 6:30 p.m. EST
Open business days.
Toll-free
800-272-5911, option #1
Recorded messages after 6:30 p.m. EST
To find out more about how NCPPO and HealthLink can assist you with your health care solutions through innovative network programs and services call the NCPPO and HealthLink Sales Department:
NCPPO and HealthLink Sales Department
Hours: 9:00 a.m. to 6:00 p.m. EST
Open business days.
Toll-free 800-235-0306
To
verify benefit coverage for health services or patient eligibility:
Please contact the company identified on the back of the enrollee ID card.
For physician information about programs, contracts, administrative services and credentialing:
NCPPO and HealthLink Network Services
Hours: 9:00 a.m. to 6:00 p.m. EST
Open business days.
Toll-free
800-871-7888 option #1
Recorded messages after 5:00 p.m. EST