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NCPPO is committed to answering your questions as efficiently and accurately as possible. The following guidelines will help you receive the best possible service.
For general information about the NCPPO networks:
NCPPO Customer Call Center
Hours: 9:00 a.m. to 5:30 p.m. EST
Open business days.
Toll-free 800-272-5911
Recorded messages after 5:30 p.m. EST
 
To find out more about how NCPPO can assist you with your health care solutions through innovative network programs and services call the NCPPO Sales Department:
NCPPO Sales Department
Hours: 8:00 a.m. to 5:00 p.m. EST
Open business days.
Toll-free 800-871-7888
 
To verify benefit coverage for health services or patient eligibility:
Please contact the company identified on the back of the enrollee ID card.
 
For physician information about programs, contracts, administrative services and credentialing:
NCPPO Network Services
Hours: 9:00 a.m. to 6:00 p.m. EST
Open business days.
Toll-free 1-800-871-7888
Recorded messages after 6:00 p.m. EST
 
Please visit our affiliated network:
HealthLink - www.healthlink.com

Thursday, July 24, 2008

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