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The NCPPO and HealthLink network program is committed to answering your questions as efficiently and accurately as possible. The following guidelines will help you receive the best possible service.

For general information about NCPPO and HealthLink:
Customer Call Center
Hours: 8:30 a.m. to 6:30 p.m. EST
Open business days.
Toll-free 800-624-2356
Recorded messages after 6:30 p.m. EST
 
To verify benefit coverage for health services or patient eligibility:
Please contact the company identified on the back of the enrollee ID card.
 
For physician information about programs, contracts, administrative services and credentialing:
NCPPO and HealthLink Network Services
Hours: 9:00 a.m. to 6:00 p.m. EST
Open business days.
Toll-free 877-284-0101 ext 7074
Recorded messages after 5:00 p.m. EST
 
Please visit our affiliated network:
HealthLink - www.healthlink.com