The NCPPO and HealthLink network program is committed to answering your questions as efficiently and accurately as possible. The following guidelines will help you receive the best possible service.
| For general information about NCPPO and HealthLink: | |
| Customer Call Center Hours: 8:30 a.m. to 6:30 p.m. EST Open business days. |
Toll-free
800-624-2356 Recorded messages after 6:30 p.m. EST |
| To
verify benefit coverage for health services or patient eligibility: Please contact the company identified on the back of the enrollee ID card. |
|
| For physician information about programs, contracts, administrative services and credentialing: | |
| NCPPO and HealthLink Network Services
Hours: 9:00 a.m. to 6:00 p.m. EST Open business days. |
Toll-free
877-284-0101 ext 7074 Recorded messages after 5:00 p.m. EST |
| Please visit our affiliated network: | |
| HealthLink - www.healthlink.com | |
National Capital Preferred Provider Organization, Inc. ("NCPPO") is a Maryland corporation. HealthLink®, Inc., is an Illinois corporation. Both are organizers of independently contracted provider networks, which are made available by contract to a variety of payors of health benefits, including insurers, third party administrators or employers. Neither has control nor right of control over the professional, medical judgment of contracted providers, nor are they liable for any acts or failures to act, by contracted providers. Neither is an insurance company and neither has liability for benefits under benefit plans offered or administered by payors. HealthLink® is a registered trademark of HealthLink, Inc. Both companies are subsidiaries of WellPoint, Inc.