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| NCPPO Sales (For Self-Funded Group Sales and Payor Sales |
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Mark Unger
Director, Group Sales
(800) 871-7888 ext. 510
mark.unger@wellpoint.com |
Nancy Doty
Group Sales Executive
(800) 871-7888 ext. 519
nancy.doty@wellpoint.com |
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| NCPPO Client Relations (For Self-Funded Groups and Payors) |
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Dave Carty
Senior Account Manager
(800) 871-7888 ext. 531
dacarty@healthlink.com |
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| Payor Relations (For Carriers with Insured and Self-Funded Business and TPAs) |
| (For Electronic Claims, Par File, Eligibility Format, Premium Pricing Data Needs) |
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HealthLink
12443 Olive Blvd
St. Louis, MO 63141-6432 |
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| Diana Gronefeld, Sr. Managing Account Consultant |
(877) 284-0101 ext. 6224 |
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dgronefeld@healthlink.com |
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| Cami Bickmeyer, Sr. Payor Relations Specialist |
(877) 284-0101 ext. 6606 |
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cbickmeyer@healthlink.com |
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| Tina Mullen, Payor Relations Specialist |
(877) 284-0101 ext. 6651 |
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Montina.mullen@healthlink.com |
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| Alisha Stein, Payor Relations Specialist |
(877) 284-0101 ext. 6255 |
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Alisha.stein@healthlink.com |
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| Regional Vice President, Payor Relations |
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| Mary Hargadine |
(877) 284-0101 ext. 6113 |
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Mhargadine@healthlink.com |
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| Customer Service |
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| Hours of Operation Automated System 5 A.M. – 12 Midnight CST |
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| HealthLink Customer Service Hours of Operation 7:30 A.M. - 5:30 P.M. CST M-F |
| (800) 624-2356 |
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| NCPPO Customer Service Hours of Operation 7:30 A.M. – 4:30 P.M. EST M-F |
| NCPPO Special Line (800) 272-5911 |
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| Problem Claims Fax to: |
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| CCRU Department |
| (314) 989-6632 |
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| Access Fee Payments (with Supporting Detail) |
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NCPPO |
| P.O. Box 5537 |
| Springfield, VA 22150 |